Privacy Policy
Last Updated: December 14, 2025
This Privacy Policy describes how Huddle ("we," "us," or "our") collects, uses, and shares information when you use our task aggregation service (the "Service").
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your name, email address, and password.
- Payment Information: If you subscribe to a paid plan, our payment processor collects billing details. We do not store complete credit card numbers on our servers.
- Support Communications: When you contact us for support, we collect the information you provide in your messages.
Information from Connected Platforms
When you connect third-party project management platforms (such as Asana, Linear, ClickUp, Monday.com, or Basecamp), we access and store the following in secure temporary cache. Your task data is never stored permanently:
- Workspace and project names
- Task titles, descriptions, due dates, and status
- Assignee information
- Any other task-related data necessary to display your unified dashboard
We only access information you authorize through each platform's OAuth authentication process. We request the minimum permissions necessary to provide the Service.
Information Collected Automatically
- Usage Data: Pages visited, features used, actions taken within the Service
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, referring URLs
- Cookies: We use cookies and similar technologies to maintain sessions and remember preferences
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Sync and display your tasks from connected platforms
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze usage trends
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Personalize your experience
How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: With vendors who perform services on our behalf (hosting, analytics, payment processing), bound by confidentiality obligations
- Legal Requirements: When required by law, subpoena, or legal process
- Safety and Protection: To protect the rights, property, or safety of Huddle, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you
- With Your Consent: When you direct us to share information with third parties
Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Task data synced from connected platforms is cached temporarily to improve performance and is refreshed regularly. When you disconnect a platform or delete your account, we remove the associated data within 30 days, except where retention is required by law.
Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure token storage for platform connections
- Regular security assessments
- Access controls limiting employee access to user data
No method of transmission or storage is completely secure. If you become aware of a security issue, please contact us immediately.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a portable format
- Withdraw Consent: Disconnect platforms or close your account at any time
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@huddle.app.
Connected Platform Permissions
When you connect a project management platform, you authorize Huddle to access your data on that platform. You can revoke this access at any time by:
- Disconnecting the platform within Huddle settings
- Revoking access in the connected platform's settings
Revoking access will stop future data syncing but does not automatically delete previously synced data. To delete that data, please contact us or use the delete option in your account settings.
Children's Privacy
Huddle is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data internationally.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of any sale of personal information (which we do not do).
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new "Last Updated" date and, where appropriate, by email.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
HuddleEmail: support@huddle.app
Address: 3200 Paseo Village Way, San Diego, CA 92130
This privacy policy is provided as a template and should be reviewed by a legal professional before use to ensure compliance with applicable laws in your jurisdiction.