The Freelancer's Guide to Subcontracting Work You Can't Handle Alone
Success creates a problem. You're so busy that you can't take new projects. Clients ask if you can do something, you say no, they hire someone else.
This is frustrating when it happens once. It's tragic when it happens repeatedly.
Subcontracting solves this. You partner with other freelancers to handle overflow work. You get the profit.
They get paid fairly. Your clients are happy.
But subcontracting introduces risk. Bad subcontractors make you look bad.
Unclear agreements cause conflict. Improper management leads to quality issues.
Done right, subcontracting is how freelancers scale.
Finding Good Subcontractors
Start with your network. Other freelancers you know and trust. Maybe people you've worked with before.
If you don't have candidates, look for:
- Freelancers in your field or complementary fields
- People with solid portfolios
- People who're responsive and professional
- People you're comfortable having represent your brand
Test with a small project first. See how they work, whether they're reliable, whether their quality matches yours.
Don't immediately give them your biggest projects.
Vetting Subcontractors
Before you commit, check:
Portfolio: Do they have work samples? Is the quality what you need?
References: Can they provide references? Call them. Ask about reliability, quality, communication.
Rates: What do they charge? Is it within your budget? (Remember, you're taking a cut.)
Availability: Can they start when you need them? Can they commit to your timeline?
Communication: Are they responsive? Do they ask clarifying questions?
Reliability: Will they finish what they start? Or do projects mysteriously go quiet?
One bad reference is a warning sign. Two bad references means don't use them.
Setting Expectations
Before work starts, be crystal clear:
Scope: What exactly are they building/creating/writing?
Timeline: When does it need to be done? Are there milestones?
Deliverables: What format? What quality standard?
Revisions: How many revision rounds are included? Who pays for additional revisions?
Client relationship: Will the client know they're a subcontractor? Or is this invisible white-label work?
Communication: How do they communicate? Email? Slack? Phone calls?
Escalation: What if something goes wrong? Who do they contact?
Payment: When do they get paid? Upon delivery? Upon client approval?
This should be in writing. Even a simple email is better than verbal agreement.
Pricing Subcontractors
You need to make margin while paying them fairly.
Example: Client pays you $10,000. Subcontractor costs $6,000. You keep $4,000.
That 40% margin covers your overhead (time to manage, client communication, fixes if needed, risk if something goes wrong).
Don't lowball subcontractors. They'll do bad work or they'll never work with you again.
The formula:
Your revenue - Subcontractor cost - Your overhead = Your profit
Make sure all three are sustainable.
Managing Subcontracted Work
Once work starts, stay involved:
Regular check-ins: Don't go silent for 2 weeks then check on progress. Check weekly or more.
Provide context: Subcontractors do better work if they understand the client, the goals, the context. Share more than you think they need.
Clarify quickly: If something's unclear, clarify immediately. Don't let them guess.
Review in progress: Don't wait until they're done to review. Look at work mid-project. Fix problems early.
Be available: If they have questions, answer them. You're managing the relationship.
Quality Control
You're responsible for quality to your client, even though a subcontractor is doing the work.
Review before delivery: Check the work against the brief. Does it meet quality standards? Does it solve the client's problem?
Fix problems: If something isn't right, you fix it (or have them fix it).
Your name on it: From the client's perspective, you did the work. You own the quality.
This is why you can't use bad subcontractors. Their mistakes are your mistakes.
Protecting Your Client Relationship
The client pays you. The subcontractor is invisible to them (usually).
This means:
- You're the point of contact for all communication
- The client doesn't know a subcontractor exists (unless you tell them)
- If something goes wrong, the client blames you
- If something goes great, the client credits you
This power dynamic is why you can charge margin. You're taking on risk and responsibility.
Scaling Subcontracting
Once you have good subcontractors, you can build more systematically:
- Designers for all design work
- Developers for all technical work
- Copywriters for all written content
- etc.
You become a coordinator and client manager. You're not doing the work, you're managing the work.
This is how some freelancers transition to agency-like models without becoming full agencies.
Common Subcontracting Mistakes
Underpricing: Paying subcontractors so little they deliver mediocre work.
No agreement: Assuming verbal agreements are fine. They're not. Get it in writing.
Poor communication: Not providing context. Subcontractors guess, guess wrong, and deliver poor work.
No quality review: Assuming subcontractors will deliver perfect work. They won't. You need to review.
Disappearing relationship: Going silent during project, then surprised when quality is bad.
Wrong fit: Using a subcontractor for work that doesn't match their skills.
No backup: Having only one subcontractor for critical work. What if they go out of business?
Building Long-Term Relationships
The best subcontracting relationships are long-term. You develop rhythm.
They understand your standards. You know their capabilities.
This is worth more than finding a slightly cheaper option.
Invest in good subcontractors. Pay them fairly.
Give them consistent work. They'll do better work and be available when you need them.
Contracts and Legal
For larger projects, have an agreement. At minimum:
- Scope of work
- Timeline and milestones
- Payment terms
- Confidentiality (they don't tell clients they're subcontractors)
- Quality expectations
- Revision limits
You don't need a lawyer for simple agreements. A clear email is a good start.
For bigger relationships, get a template or have a lawyer review.
FAQ
How much should I charge above subcontractor cost?
30-50% margin is typical. Higher margin if you're managing, finding clients, handling communication.
Should the subcontractor know the client's budget?
Not necessarily. They just need to know the scope and timeline.
Can I use Huddle to manage subcontractors?
Yes, if they use multiple tools. Huddle consolidates their task view in one place, reducing context-switching.
What if a subcontractor disappears mid-project?
That's a project emergency. You either finish it yourself or find another subcontractor quickly.
Should I have non-competes with subcontractors?
For ongoing relationships, a non-compete makes sense. They shouldn't solicit your clients directly.
How do I handle disputes with subcontractors?
Try to resolve directly first. If that doesn't work, arbitration or small claims court might be necessary.
Can I fire a subcontractor partway through a project?
Yes, if quality is unacceptable. Pay them for work completed, find replacement.
Should subcontractors sign NDAs?
Yes, if they'll see client information that's confidential.